Web of Science: How to rectify data error?

I noticed that there was an error when Web of Science (WoS) recorded my paper published in Physica A. The Elsevier’s website reported two affiliations, namely Universiti Malaysia Sabah and Monash University. However, only the latter appeared in WoS. Since this error has implication on institutional search, I decided to contact the technical support team at Thomson Reuters.

To submit a request for data change, you can directly fill in this online form (click here). The entire data change process took about three weeks, and the error has finally been rectified.